Get in Touch
We would love to hear from you. Whether you have a question about a product, need help with an order, or simply want to share your Neesay Bar experience, our team is here to assist. At NEESAY BAR, customer satisfaction is at the heart of everything we do, and we are committed to providing prompt, helpful responses to every inquiry.
Contact Information
Email: support@neesaybar.store
Email is the fastest and most reliable way to reach our support team. We strive to respond to all inquiries within 24 business hours. For order-related questions, please include your order number in the subject line so we can assist you more efficiently.
Mailing Address:
Neesay Bar
2204 W Park Blvd, #3202
Plano, TX 75075
United States
Please note that our mailing address is for correspondence only. We do not operate a retail storefront at this location. All product returns and exchanges should follow the instructions outlined in our Returns & Refund Policy.
Business Hours
Our customer support team is available during the following hours:
- Monday through Friday: 9:00 AM – 5:00 PM Central Time (CT)
- Saturday and Sunday: Closed
Inquiries received outside of business hours will be addressed on the next business day. During holidays and peak shopping seasons, response times may be slightly longer, but we will always do our best to get back to you as quickly as possible.
Before You Reach Out
You may find the answer to your question in one of our resource pages. We encourage you to check these before contacting us:
- Frequently Asked Questions (FAQ) — Covers common questions about our products, ordering, and account management.
- Shipping Policy — Details on shipping methods, delivery times, and tracking information.
- Returns & Refund Policy — Information about our return process, refund timelines, and exchange procedures.
- Payment & Security — Details about accepted payment methods and how we protect your information.
Send Us a Message
Use the form below to send us a message directly. Please provide as much detail as possible so our team can assist you effectively. Required fields are marked with an asterisk (*).
[Contact Form]
Fields: Name*, Email Address*, Order Number (optional), Subject*, Message*
This form will be replaced with a functional contact form plugin (e.g., WPForms or Contact Form 7).
Order Support
If you need help with an existing order — whether it is tracking a shipment, requesting a return, or reporting a damaged item — please have the following information ready when you contact us:
- Your full name as it appears on the order
- Your order confirmation number
- The email address used at checkout
- A brief description of your issue or question
Having this information on hand helps our team locate your order quickly and provide a resolution as efficiently as possible.
Wholesale and Partnership Inquiries
Interested in carrying Neesay Bar products in your retail store, restaurant, or bar? We welcome wholesale partnership opportunities. Please send your inquiry to support@neesaybar.store with the subject line “Wholesale Inquiry” and include details about your business, location, and the types of products you are interested in. A member of our team will follow up with you within two to three business days.
Feedback and Suggestions
Your feedback helps us improve. If you have suggestions for new products, ideas for improving our website, or general comments about your Neesay Bar experience, we genuinely want to hear from you. Every piece of feedback is reviewed by our team, and we use your insights to shape the future of our brand.
Thank you for being a valued part of the Neesay Bar community. We look forward to hearing from you.