Terms of Service
Welcome to neesaybar.store, operated by Neesay, LLC (“Neesay Bar,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site or make a purchase.
Eligibility
You must be at least 18 years of age to use this site and make purchases. By placing an order, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement. Certain products in our catalog — including items designed for use with alcohol, such as cocktail shakers, decanters, and wine accessories — are intended for use by adults of legal drinking age in their jurisdiction. We do not sell alcohol, but we expect our customers to use our products responsibly and in compliance with all applicable laws.
Products and Pricing
We make every effort to display accurate product descriptions, images, and pricing on our site. However, errors can occur. If we discover a pricing error after you have placed an order, we will notify you and give you the option to proceed at the correct price or cancel the order for a full refund. We reserve the right to correct pricing errors and to cancel orders placed at incorrect prices, even after your order has been confirmed.
Product availability is subject to change without notice. If an item you ordered is out of stock or discontinued, we will notify you promptly and offer a comparable substitute or a full refund. Prices are listed in US dollars and do not include shipping costs or applicable taxes, which are calculated and displayed at checkout.
We reserve the right to modify prices, discontinue products, and change product specifications at any time. Changes do not affect orders that have already been confirmed and paid for.
Orders
Placing an order on our site constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion. We may decline an order for reasons including but not limited to: suspected fraudulent activity, pricing errors, product unavailability, or shipping restrictions. If we decline your order, we will notify you and issue a full refund for any charges already processed.
Order confirmation emails are sent automatically and confirm that we have received your order. They do not constitute acceptance of the order. Acceptance occurs when we ship the product and send you a shipping confirmation.
Payment
Payment is due at the time of purchase. We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. All transactions are one-time charges — we do not offer recurring billing or subscriptions. By providing your payment information, you authorize us to charge the total order amount (including shipping and applicable taxes) to the payment method you specify. For full details on how we protect your payment data, see our Payment & Security page.
Shipping and Delivery
Shipping terms, including processing times, rates, and delivery estimates, are described on our Shipping Policy page. Risk of loss for products passes to you upon delivery to the carrier. While we take care in packaging — especially for glassware and fragile items — we are not responsible for damage caused by the carrier during transit, though we will work with you to resolve any issues as described in our Returns & Refunds policy.
Product Safety and Proper Use
Our products are designed for their intended use as barware and entertaining accessories. Please observe the following:
- Glassware: Handle with care. Crystal and thin-walled glass can break if dropped, knocked against hard surfaces, or subjected to rapid temperature changes. Do not pour boiling liquids into cold glassware or place chilled glassware in hot water.
- Stainless steel: Our stainless steel products are food-safe and corrosion-resistant. Do not use them with strong acids or bleach-based cleaners, which can damage the finish.
- Cutting boards and wood items: Keep dry between uses. Oil periodically with food-grade mineral oil to prevent cracking. Do not submerge in water or place in a dishwasher.
- Ice molds and silicone: Made from food-grade silicone rated for temperatures from -40°F to 450°F. Do not cut or puncture the molds with sharp objects.
- Alcohol-related products: Items such as cocktail shakers, jiggers, wine openers, and decanters are designed for use with alcoholic beverages by adults of legal drinking age. We do not sell alcohol. Use our products responsibly and in compliance with applicable laws.
We are not liable for injury or damage resulting from misuse of our products or failure to follow care instructions provided on the product page or packaging.
Intellectual Property
All content on this site — including text, images, logos, product photography, and design — is the property of Neesay, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.
User Accounts
If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@neesaybar.store if you suspect unauthorized access. We reserve the right to suspend or terminate accounts that we believe are being used fraudulently or in violation of these Terms.
Limitation of Liability
To the fullest extent permitted by law, Neesay, LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our site or products, including but not limited to loss of revenue, loss of data, or personal injury. Our total liability for any claim related to a product or transaction shall not exceed the amount you paid for the specific product at issue.
This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold harmless Neesay, LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our site, your violation of these Terms, or your violation of any third-party rights.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our site shall be resolved exclusively in the state or federal courts located in Collin County, Texas. By using our site, you consent to the personal jurisdiction of these courts.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we make material changes, we will post the revised Terms on this page and update the effective date. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
Contact
If you have questions about these Terms of Service, contact us at:
Neesay, LLC
2204 W Park Blvd, #3202
Plano, TX 75075
support@neesaybar.store